At Zerah Designs, a brand under Zerah Collective LLP, we are committed to delivering your orders in a timely and reliable manner. Please read our shipping and delivery terms below:

Domestic Shipping (Within India)

• Shipping Timeline: Orders are processed and dispatched within 6–8 working days from the date of confirmed payment.
• Delivery Timeline: Once dispatched, delivery usually takes 5–7 working days, depending on the destination and courier partner.
• Shipping Partners: We ship via trusted courier services such as India Post, DTDC, and other registered domestic courier companies.
• Delivery Address: Orders will be delivered to the address provided at checkout. Please ensure accurate and complete address details to avoid delivery delays.
• Tracking: Once your order is shipped, a tracking link will be shared via email.

International Shipping

• Shipping Timeline: International orders are dispatched within 6–8 working days of payment confirmation.
• Delivery Timeline: Delivery times vary based on the destination country and customs process.
• Shipping Partners: We use registered international courier services and/or international speed post.
• Duties & Taxes: Import duties or taxes, if applicable, are the responsibility of the buyer and are not included in the product or shipping price.
• Tracking: You will receive an international tracking number once your parcel is shipped.

Delays & Liability

While we strive to dispatch orders promptly, Zerah Designs is not liable for delays caused by courier companies or postal authorities. Our guarantee is to hand over the consignment within 6–8 working days from the date of order confirmation and payment, or as per any agreed delivery date.

Order Confirmation & Communication

• You will receive an order confirmation email at the time of placing your order.
• Shipping and delivery updates will be shared on your registered email ID.
• If you face any issues with order tracking, delivery, or shipping delays, please reach out to us at:
  📧 [email protected]